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Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan

Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Vice Chairman of Vietjet’s Board of Directors – Mr. Nguyen Thanh Hung announces Vietjet’s new routes and the receipt of the membership certificate of Japan Federation of Economic Organizations (Keidanren)

• Vietjet becomes the special foreign enterprise and the first low-cost carrier to join Japan Federation of Economic Organizations (Keidanren)


(Tokyo, July 1, 2019) – Today in Tokyo, the Prime Minister of Vietnam Nguyen Xuan Phuc and other high-ranking Vietnamese dignitaries congratulated Vietjet while attending its special ceremony to announce the launch of two new routes to Japan, namely Ho Chi Minh City - Tokyo (Narita) and Da Nang - Tokyo (Haneda). The event took place during the Prime Minister’s official visit to Japan for the G20 Summit.


Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Mr. Nikai Toshihiro – Secretary General of the Liberal Democratic Party cum President of the Japanese-Vietnamese Parliamentary Alliance represents the Japanese government to congratulate Vietjet at the ceremony

Also attending the event in Tokyo were many Japanese high-ranking dignitaries and partners, including Mr. Nikai Toshihiro - Secretary-General of the Liberal Democratic Party cum President of the Japanese-Vietnamese Parliamentary Alliance, Ms. Satsuki Katayama - Minister of State for Regional Revitalization and representatives of Japanese tourism authorities.


Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Prime Minister of Vietnam, Mr. Nguyen Xuan Phuc attends and gives a congratulation remark at Vietjet’s ceremony on the sideline of his visit to Japan for the G20 Summit
Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Prime Minister of Vietnam, Mr. Nguyen Xuan Phuc attends and gives a congratulation remark at Vietjet’s ceremony on the sideline of his visit to Japan for the G20 Summit

Speaking at the ceremony, Prime Minister of Vietnam Nguyen Xuan Phuc congratulated Vietjet and said: “Vietjet has just been established for a few years but developed rapidly with good record of safety and increasingly high-quality services. With the expansion of international and domestic flight networks together with new and modern fleet, Vietjet will become a strong carrier in the region. I would like to also congratulate Vietjet on becoming an official member of Keidanren – Japan Business Federation (Japan), which is an important milestone for not only Vietjet but also Vietnamese businesses in general.”


Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Keidanren’s representative presents Membership certificate of Keidanren to Vietjet’s management representative under the witness of the two countries’ high-ranking dignitaries

Mr. Nikai Toshihiro - Secretary-General of the Liberal Democratic Party cum President of the Japanese-Vietnamese Parliamentary Alliance, said: “I would like to congratulate Vietjet on launching the two new routes today, which also proves the two countries’ close relationship. It can be said that tourism plays an important role in developing the relationship between the two nations. I hope Vietjet will continue to contribute more and more and that the Japanese aviation agencies will support much more for the airline’s development.”


Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan High-ranking Vietnamese and Japanese dignitaries co-joint by Vietjet’s leaders for a ceremonial celebration of Vietjet’s new routes’ announcement

Currently, Vietjet is operating three direct routes between Vietnam and Japan, with flights from Ho Chi Minh City/Hanoi to Osaka and a flight connecting Hanoi with Tokyo (Narita). The new Ho Chi Minh City - Tokyo (Narita) route will operate daily return flights as of July 12, 2019. The Da Nang - Tokyo (Haneda) route will operate daily return services from October 26, 2019. With a flight time of approximately five hours and thirty minutes per leg, the flight departs Da Nang at 18:10 and lands in Tokyo at 01:00; the return flight departs from Tokyo at 02:30 and arrives in Da Nang at 06:40 (all local times).


Vietjet Vice President Nguyen Thi Thuy Binh said, “The rapid expansion of Vietjet's flight network to Japan will help the people of the two countries have more options for their sight-seeing travels and/or business trips. In the coming time, we will continue to offer more flying opportunities to all local people and international travelers as well as more exciting experiences on flights connecting the two countries. Passengers will in turn enjoy travelling on brand new aircraft while being served delicious and hot inflight meals from our dedicated and friendly cabin crew as as well enjoying many exciting in-flight entertainments.”


Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Vietjet Vice President, Nguyen Thi Thuy Binh introduces Vietjet’s flight network and its business expansion plan at the ceremony
Vietnam’s Prime Minister attends Vietjet’s ceremony for new route announcement and receiving membership certificate of Keidanren on the sidelines of G20 Summit in Japan Vietjet Vice President, Nguyen Thi Thuy Binh introduces Vietjet’s flight network and its business expansion plan at the ceremony

Also at the ceremony, leaders of Vietjet were honoured to officially receive the membership certificate for the Japan Federation of Economic Organizations (Keidanren). Vietjet is the special foreign enterprise and the first low-cost carrier in the world to join the biggest comprehensive economic federation in Japan, which comprises around 1,500 members, including leading companies in Japan, national industrial associations, regional economic organizations and other special members.

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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