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Vietjet Annual Shareholders’ Meeting: Vows to continue dynamic growth and increase revenue in 2019

Vietjet Annual Shareholders’ Meeting:  Vows to continue dynamic growth and increase revenue in 2019 Vietjet’s leaders during the Annual General Shareholders’ Meeting

* New-age carrier aims to increase air transport revenue, expand its international flight operations and increase ancillary revenue proportion through 2019

* Led by Vietjet, the aviation and tourism industries continue to be bright spots for growth and investment in Vietnam


Ho Chi Minh City, 22 April 2019 – Following Vietjet Aviation Joint Stock Company’s Annual General Shareholders’ Meeting (AGM) held recently in Ho Chi Minh City, the new-age carrier announced that as at end 2018, the company continued to record high and sustainable growth across all targets, which had been set in the context of the national GDP reaching 7.08%.


In 2018, Vietjet’s air transport revenue reached VND33,779 billion (MYR6,011 million), an increase of 49.8% year-on-year, and 112.2% of its target. Air transport profit before tax increased by 48.9% year-on-year, while ancillary revenue reached VND8,410 billion (MYR1,496 million), a year-on-year increase of 53.5%. The proportion of ancillary revenue for total revenue also increased from 24.5% in 2017 to 25.4% in 2018 thanks to improving numbers of international transported passengers and the completion of SkyBoss ticket class in addition to diversifying of additional services, such as priority services, seat selection services, sky-shop on board, and more.


When listing on the Ho Chi Minh City Stock Exchange (HOSE) in 2017, Vietjet – being one of the first Vietnamese companies to choose international IPO standard (Reg S), set out a three-year growth plan for 2017 to 2019 with the aim of achieving a revenue of VND147,782 billion (MYR26,300 million) and VND7,801 billion (MYR1,388 million) profit after tax for 2017 and 2018. Results exceeded this forecast when Vietjet achieved VND95,879 billion (MYR17,063 million) revenue and VND10,400 billion (MYR1,850 million) profit after tax in only two years. Earnings amounted to VND9,850 (MYR1.75) per share (EPS) in 2018.


Vietjet Annual Shareholders’ Meeting:  Vows to continue dynamic growth and increase revenue in 2019 Vietjet’s shareholders during the Annual General Shareholders’ Meeting

Vietjet also has a good track record of paying high dividends, maintaining the ratio of dividend payout at 50% per year. With the positive business results recorded in 2018, Vietjet’s shareholders decided to pay out 55% dividend in both cash and shares.


During the AGM, Mr. Donal Joseph Boylan was elected as an independent member of the Board of Directors for the 2017 – 2022 term. Mr. Boylan has more than 30 years of experience in the aviation and air financial industry, and has held executive and leadership roles at large institutions and listed companies both in Europe and Hong Kong.


The delegation also received details of Vietjet’s three-year development orientation report. In the next three years, Vietjet aims to maintain its leading position in domestic transport, effectively expand international routes, explore investment opportunities for infrastructure, terminals, technical services, ground services, and train to promote the airline’s experience, advantages and efficiency.


Vietjet’s 16 new aircraft boasts an average fleet age of only 2.82 years. In 2018, Vietjet also became the first carrier to operate the new generation aircraft A321neo, which saves up to 16% in fuel consumption, contributing to Vietjet’s reduction of total operating costs.


Last year, Vietjet transported over 23 million passengers across all flight networks and operated 118,923 flights with 261,000 safe operating hours. The airline’s load factor was recorded at 88.06% and its technical reliability rate reached 99.64%, which along with other safety indicators regarding flight operations and ground operations meant it was one of the leading airlines in the Asia Pacific. Its on-time performance (OTP) was 84.2%, which is over the global OTP average of 78.69%, according to IATA’s data.


In 2018, Vietjet continued to expand its international flight network while improving service quality with the aim of boosting foreign currency revenue from ticketing. In total, the airline opened one new domestic route and 22 new international routes last year. The airline also sought to increase ancillary revenue from additional services and maximize fuel cost advantages at a time when international fuel costs were lower than domestic fuel costs (due to tax, fee policies).


Vietjet also successfully retained IOSA International Air Safety Certification (only 8.6% of the world’s airlines have this certificate) and completed an evaluation according to ISO 27001 standards in 2018. During the same year Vietjet was awarded the highest ranking for safety with 7-stars by the international institution AirlineRatings.com.


 

By 31 December 2018, Vietjet employed a total of 3,850 staff from over 30 nations, all of whom will serve the airline's international development strategy, an increase of 24.3% year on year. In 2018, Vietjet also trained 68 cadets who have now become pilots.


At the beginning of November 2018, Vietjet in partnership with Airbus, launched the Aviation Academy with a state-of-the-art flight simulator complex (Full Flight Simulator). The academy is EASA (European Aviation Safety Agency) approved and certified to European standards, while also meeting the world’s leading aviation standards. As of the end of last year, the flight simulator provided more than 910 training hours. The academy also conducted 924 courses for 21,611 trainees, including 157 pilot training courses, 127 cabin crew training courses and 128 engineer training courses and more.


Besides, Vietjet was also awarded many prestigious titles in 2018. Most notably, the new-age carrier was listed in the Top 50 airlines for healthy financing and operation by AirFinance Journal. Ranked 22nd overall, the airline was named ahead of many of the world's most prestigious airlines.


In 2019, the new-age carrier plans to open 20 more international routes and transport nearly 28 million passengers. Vietjet expects to increase its air transport revenue to VND42,250 billion (MYR7,519 million) and air transport profit to VND3,800 billion (MYR676 million). To achieve this, the airline will continue to focus on international route expansion to promote foreign currency revenue from ticketing, while taking advantages of international fuel prices being lower than domestic fuel prices, and increasing ancillary revenue which has a higher profit margin in the high-income passenger segment.


The positive results recorded over the years and through 2018 will serve as a platform for the airline to meet growth expectations for 2019, reaffirming the company’s sound strategy to maintain momentum of growth and fulfil the airline’s vision of creating greater flying opportunities for people, supporting tourism development, bringing value, efficiency to investors, and continuing to be a safe, efficient regional and international carrier.


# All MYR figures were obtained using a conversion rate of 1 MYR = 5,619.08 VND as of 22 April 2019

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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