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Booking Agents

VietJet Booking Agent List:
 
Vietnam
 
Outside of Vietnam
 
Thailand

Call Center
Hotline: 02-089-1909
Working hours: 08:00 – 22:00 (GMT+7) Everyday
 
Korea

Daejoo Air Co., Ltd (GSA)
Seoul Office: 10th Floor, Hansan Building, 115, Seosomun-ro, Seoul, Korea
Busan Office: 206 Eunsan Bldg, 65 Haegwan-ro, Jung-gu, Busan, Korea
Tel:
+82-2-319-4560 (Seoul)
+82-51-714-4197 (Busan)
Contact: +82-2-319-4560
Fax:
+82-2-319-4561 (Seoul)
+82-51-714-4229  (Busan)
 
G-Air
Address: 10F Hansan Bldg. 115Seosomun-ro, Jung-gu,Seoul, Korea
Tel: 02-779-8021
Fax: 070-4324-1835
 
AIR WOOD Aviation (Busan)
Address: Heungwoo Bldg, 596,Jungang-daero Jung-gu Busan, Korea
Tel: 051-468-6005
Fax: 051-466-6004
 
MJ Air Travel
Address: 215 YONGBIACHUNGA BLDG 3KIL 36 SAEMUNANRO CHONGRO-GU,SEOUL,KOREA
Tel: +82-2-732-8100
Fax: +82-2-732-1997
 
Prime Global Aviation Co., Ltd
Address: RM202, JINJOHOUSE BLDG #182-7 MAPODAERO MAPO-GU,SEOUL,KOREA
Tel: 82-2-361-7900
Fax: 82-2-361-7999
 
Eversky Co., Ltd
Address: #513, 46 Dadong-gil, Jung-gu, Seoul, Korea
Tel: 02 6408 8288
Fax: 02 6408 8287
 
Taiwan

Far East International Travel Service Co, LTD (GSA)
Address: No.301, Lequn 2nd Rd., Zhongshan Dist., Taipei City
Tel: 886-2-8502-5186#18
Fax: 886 25182387
Hotline: 886 0800 66 1886
 
VietJet Air Taichung CSC office
Address: No35. Luchuan W . ST. West  Dist. Taichung City, Taiwan
Tel: 886-4-2228-1168
Fax: 886-4-2256-9988
 
VietJet Air Tainan CSC office
Address: No.403, Zhongzheng N. Rd., Yongkang Dist., Tainan City, Taiwan
Phone: 886-6-396 5599
FAX: 886-6-396-5658
 
VietJet Air Kaohsiung CSC office
Address: No184,Qixian 2nd Rd,Qianjin Dist.,Kaohsiung City, Taiwan
Phone: 886-7-2850618
FAX: 886-7-2850628
 
Ezfly International Travel Agent Co. LTD
Address: 2F-1, No. 51, Hengyang Rd, Zhongzheng Dist, Tapei City 100, Taiwan (ROC)
Hotline: +886-277-250800 #6
 
VIETKIEW TRAVEL
Address: No. 726,  Jhong Jheng Sec2, Rende Township. Tainan Country , Taiwan
Tel: +886 225 06-279-5990
 
FUTON TRAVEL SERVICE
Address: 8F.-2, No.169-2, Sec. 2, Chang’an E. Rd., Zhongshan Dist., Taipei City 104, Taiwan (R.O.C.)
Tel: +886-2-8773-3311
Fax: +886-2-8773-2611
 
ALL HAPPY TOUR
Address: 8F, No.273 ROOSEVELT RD SEC3, Taipei,Taiwan
Tel: +886 225 02-2363-8082
 
GUANG HE TRAVEL
Address: No58-3, Zhong Ming S  RD,. West Dist, Taichung City, Taiwan
Tel: +886 225 04-2326-8838
 
ASEAN
Address: No109, Minzu Rd., Banqiao Dist., New Taipei City, Taiwan 
Tel: +886 225 02-2952-9595
 
CHUI PAI TRAVEL SERVICE CO., LTD
Address: 7F-1, 87, Lin San 2nd Rd, Kaohsiung,Taiwan (R.O.C.)
Tel: +886-7-3366737
 
Japan

Osaka

Air System Inc. (GSA JAPAN)
Hommachi Square Bldg II., 5F, 4-5-16 Hommachi Chuo-ku Osaka 541-0053 Japan
TEL : +81-6-6265-2515
FAX : +81-6-6265-2501
Email : asipaxosa@airsystem.jp
 
Tokyo

Air System Inc. (GSA JAPAN)
Shimbashi Frontier Bldg., 7F, 3-4-5 Shimbashi Minato-ku Tokyo 105-0004 Japan
TEL : +81-3-3593-6730
FAX : +81-3-3593-6534
Email : asipaxtyo@airsystem.jp

Myanmar

AVIAREPS Myanmar (GSA)
Address: Unit #01-06, 1st Floor, Yuzana Business Tower,
No 25, Dhama Zay Di Road, Myaynigone,Yangon, Myanmar
Tel: (+95-1) 53 94 84
Fax: (+95-1) 53 94 84
Hotline: +95 (9) 789 323 828
Email : VJsalesRGN@aviareps.com
 
Malaysia

RELIANCE SHIPPING AND TRAVEL SDN. BHD (GSA)
Address: Unit E-5-4, Level 5, Block E, Southgate Commercial Centre
No 2, Jalan Dua, Off Jalan Chan Show Lin, 55200, Kuala Lumpur
Operating Hour: 09h00-18h00 
Fax: +603-2730 9962
Hotline: + 603-2730 9887
Email: vietjet@kul.reliancetravel.com
 
Campuchia

INDOCHINA AVIATION CENTRE CO., LTD. (GSA)
Address: CO2, Street 5, Svay Dong Koum, Siem Reap, Kingdom Of Cambodia
Tel: 855(0)63 967 769
Hotline: 855(0)78 771 333
Email: vjrep@indochinaaviation.aero
 
Indonesia

PT AVS Indonesia (GSA)
Address: Allianz Tower, 27th Floor, Unit C, Jl. HR Rasuna Said Superblok 2 Kawasan Kuningan Persada Jakarta 12980, Indonesia
Hotline: +62 (21) 2907 9808
Fax: +62 (21) 2907 9810
 
Bangladesh

SAIR AIR BD LTD (PSA)
Address: FR Tower (1st Floor), 32 Kemal Ataturk Avenue, Banani C/A, Dhaka - 1213, Bangladesh
Hotline : +88 02 9820140-1 
Fax : +88 02 9820142
E-Mail : info.vj@sairbd.com
 
India

Bird Travels Pvt Ltd.
Address: E-9, Connaught House, Connaught Place ,New Delhi 
Phone: +91 11 23418199
Fax: +91 11 43522222
Hotline: +91 11 43640411,43640412

Singapore

Chariot Travels PTE LTD

ที่Address: 101 Kitchener Road #03-38 Jalan Besar Plaza, Singapore 208511

Phone: +65 6388 8883 / 6334 0255

Email: VJ@chariot.com.sg

Website: www.chariot.com.sg

 
Global Distribution System

Hahn Air
Hahn air: Allow to search and make bookings with VJ and numerous Airlines in different nations. Participents : Agents; Travel Agencies or the third party.
 
Amadeus
Amadeus: The particular booking channel, permit participents to do searches and bookings with VJ and numerous Airlines in different nations. Participents : Agents; Travel Agencies or the third party.
 
Russia
Laos

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Special Passenger

Adults

Children

Infants

Booking Center

Hotline:
+84 1900 1886

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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