Joining the call for investment in Kien Giang, Vietjet announces operation plan of new routes to Phu Quoc

Kien Giang Investment Promotion Conference themed “Kien Giang – Potentials, opportunities for investment and sustainable development” opened on July 29th in Rach Gia city attracted attention of more than 500 leaders of ministries, industries, localities, domestic and international organization, investors, leading private enterprises…


Vietjet announces operation plan of new routes to Phu Quoc

Offering millions of 0USD tickets, Vietjet cooperates with Google to double utility for all travellers from and to Vietnam

(Ho Chi Minh City, July 23, 2019) - As a pioneering airline to cooperates with Google for Vietnam tourism promotion program, on this occasion, Vietjet announces a super promotion by offering 1,500,000 tickets priced only from 0USD, applied to all international and domestic routes. Promotional tickets are available during 3 golden days from July 23 to 25, 2019 at website www.vietjetair.com, Vietjet Air application or found on Google Flights.


Tau Bay Vietjet

Vietjet accompanies ‘lighting up the dreams’ of thousands of children in the North provinces

Following the positive activities towards the community, Vietjet accompanies Vietnam Association for Protection of Children’s Rights, Central Committee Vietnam Women’s Union, Central Committee of Ho Chi Minh Youth’s Union to bring the “Light up the dreams” program to disadvantaged children who have decent results in studying in the northern cities, provinces.


Vietjet đồng hành thắp sáng những ước mơ cho hàng ngàn em nhỏ

Four flights are cancelled and changed schedule due to effect of tropical storm Danas

Due to the effect of tropical storm Danas in South Korea, flights from and to Busan are changed operational schedule. Specifically, flight VJ990 and VJ991 route Nha Trang – Busan – Nha Trang with departure schedule at 00:20 and 08:05 on July 20 (local times) are cancelled. Flights VJ982 and VJ981 route Hanoi – Busan – Hanoi with departure schedule at 01:00 and 08:00 on July 20 (local times) are changed to new departure schedule at 12:00 and 18:45 on the same day (local times) respectively. Passengers on flights VJ990 and VJ991 are arranged to board coming flights on the next day. All passengers on affected flights are supported in accordance with the policy.


Hunt VND0 tickets every Friday, exclusively for VietjetSky Club

(Vietjet, Ho Chi Minh City, 18 July, 2019) – Flying in the 4.0 era with new technology solutions, Vietjet invites you to download “Vietjet Air” application, join our VietjetSky Club now, top-up to membership accounts and freely “scroll” for VND0 tickets (*) every Friday, applied from 19 July, 2019. Let’s enjoy fast, convenient and cost saving booking experience to grab tickets to fly around Vietnam


Hunt VND0 tickets every Friday, exclusively for VietjetSky Club

Vietjet launches Nha Trang and Busan route, the only direct service between the two localities

(Ho Chi Minh City, July 18, 2019) – New-age carrier Vietjet has officially launched its latest international route connecting Nha Trang, Vietnam’s popular beach city, with Busan, South Korea’s famous seaport city. Vietjet is the first carrier to operate the direct route between the two destinations, marking the airline’s ninth service between Vietnam and South Korea.

Representatives from Cam Ranh International Terminal Company, Saigon Ground Services Company and Vietjet take photo with cabin crew of the inaugural flight

Searching for "The Brave Heart" with Vietjet at the biggest beauty pageant of the year

(Vietjet, Ho Chi Minh City, July 17, 2019) - Vietjet continues to accompany with Miss Universe Vietnam 2019 as the official transportation sponsor.


Searching for

Vietjet continues expanding network in Japan with new Ho Chi Minh City - Tokyo route

(Tokyo, July 12, 2019) – To continually expand its flight network across Northeast Asia, today Vietjet officially commenced operating a new route connecting Ho Chi Minh City with Tokyo (Narita).


Vietjet continues expanding network in Japan with new Ho Chi Minh City - Tokyo route

Which companies are named as Best companies to work for in Asia

The Asia's leading human resource magazine - HR Asia Magazine held the award ceremony and honored Vietnamese companies having Asia's best working environment in Ho Chi Minh City.


Which companies are named as Best companies to work for in Asia

Celebrating new route Da Nang – Tokyo (Haneda, Japan), Vietjet is offering 0USD fare deal with millions of promotional ticket

(Ho Chi Minh City, July 9, 2019) – Celebrating the announcement of the new route linking Da Nang with Tokyo (Haneda, Japan), Vietjet continues to heat up “Fly for Love - Show your summer version” campaign, offering 1,000,000 super-saving tickets priced only from 0USD (*) during three golden days of July 10, 11 and 12 on website www.vietjetair.com. Surprising gifts are also given away for passengers boarding with cosplay costume until July 31, 2019.


Celebrating new route Da Nang – Tokyo (Haneda, Japan),  Vietjet is offering 0USD fare deal with millions of promotional ticket

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Passengers who aged from 12 years to under 14 years on the date of departure, traveling alone with conditions of acceptance:
· Accept carriage YPTA only on domestic flights.
· Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
· YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the declaration of indemnity form.
· YPTA are required to have someone to take/ pick up at departure and arrival terminal

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Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance:
· CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

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Infants (INF):
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
· Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require formedicalclearance (as Passengers required for medical clearance before departure)
· We refuse carriage INF under 14.
· INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF;Passengers required for medical clearance before departure.
· Each adult traveling with 01 INF and INF sists on an adult’s lap.
- The maximum number of INF on each flight depends on individual aircraft.

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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