Japan Airlines and Vietjet Launch Comprehensive Partnership

Ho Chi Minh City, July 25, 2017: Japan Airlines (JAL) and Vietjet today reached a formal partnership agreement with the aim of improving customer convenience and the quality of operations and services while enhancing the corporate value of both companies. 

Ever dream of flying? Make it come true with Vietjet’s recruitment

(Ho Chi Minh City, July 11th, 2017): To keep pace with the rapid development and expansion of its domestic and international networks, Vietjet is currently seeking dynamic and customer-focused candidates to be qualified as the airline’s friendly and professional cabin crews. Interviews will be held on July 20th, 2017 at CT Plaza, 60A Truong Son Street, Tan Binh District, HCMC and on July 26th, 2017 at Pan Pacific Hanoi Hotel – No. 01, Thanh Nien Street, Hanoi. 

Vietjet offers free tickets for passengers on South Korea – Siem Reap routes

(Ho Chi Minh City, July 11, 2017) – Vietjet today announces sales for connecting flights from Seoul/Busan (South Korea) to Siem Reap (Cambodia), looking to ease the travel of individuals, tourists and businessmen among the famous localities.

Vietjet to company the meaningful photo awards

(Ho Chi Minh City, July 10, 2017) – Vietjet has accompanied with Vietnam Heritage Photo Awards as a transportation sponsor. This is the 6th edition of the awards in celebration of 72nd anniversary of President Ho Chi Minh signing the first decree to preserve the traditional and national heritages (23/11/1945 - 23/11/2017).

Vietjet inks strategic aircraft financing agreement with GOAL German Operating Aircraft Leasing GmbH & Co KG

(Berlin, July 6, 2017) – Today in Berlin, Vietjet and GOAL German Operating Aircraft Leasing GmbH & Co. KG (GOAL), a joint venture of KGAL GmbH & Co. KG (KGAL) and Deutsche Lufthansa AG, signed a strategic agreement paving the way for GOAL to finance Vietjet’s acquisition of four brand new A321 aircraft, worth US$464 million, according to the manufacturer’s listed price. 

ICAO president impressed with Vietjet’s operation activities

(Ho Chi Minh City, July 6, 2017) – On the occasion of the Council of the International Civil Aviation Organization (ICAO) delegation’s trip to Vietnam from 5th to 10th of July, 2017, ICAO president Dr. Olumuyiwa Benard Aliu and ICAO APAC Deputy Regional Director Manjit Singh Seva Singh paid a working visit to Vietjet office on July 5th , 2017.

Vietjet and Safran sign SFCO2 agreement

(Ho Chi Minh City, June 21st, 2017) - Today, at Paris Airshow 2017 held in Paris – France, Vietjet signed with Safran the SFCO2 for fuel efficiency solution. The SFCO2 service contract spans five years, starting in 2017, and covers the entire fleet of the Ho Chi Minh City-based airline. It will help Vietjet improve its operational efficiency by reducing fuel consumption and CO2 emissions. The agreement provides for operational recommendations, along with a special SFCO2 web application that enables the airline to track its progress and potential savings.

Watch out for USD0-priced air tickets in Myanmar and enjoy flying with Vietjet

(Ho Chi Minh City, June 15, 2017) – To celebrate the Summer, Vietjet is to organize a series of activities at Myanmar Plaza, looking to offer its visitors exciting performance and opportunities to buy super promotional tickets. The event’s participants can not only enjoy playing games for lovely gifts, but also have chances to buy over 1,000 promotional tickets priced from only USD0, applied for Ho Chi Minh City – Yangon route for flight time being from July 10 to December 20, 2017 (*) and Hanoi – Yangon for flight time from September 6 to December 20, 2017.


Vietjet makes debut at Hong Kong International Travel Expo 2017 with 5,000 promotional tickets priced only from USD0

(Ho Chi Minh City, June 13, 2017) – Vietjet this year makes a debut at Hong Kong International Expo (ITE) 2017 from June 15 to June 18, 2017 at Hong Kong Convention and Exhibition Centre (HKCEC), looking to amaze the event’s visitors with interesting activities.

Vietjet to hold a series of activities at Hanatour International International Travel Show (South Korea) 2017

(Ho Chi Minh City, June 8, 2017) - Vietjet joins in the Hanatour International Travel Show 2017 from June 9 to June 11, 2017 at the Korea International Exhibition Center (KINTEX) that brings many interesting activities to the Korean and international visitors.

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Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET

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Children:

Passengers from 2 to under 12 years old (as of the date of departure) is called the child, the child seat must be purchased separately and adult fares. A (01) adults are taking the same (01) children.

When filling in at the airport, children need a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET

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Infant:

Passengers under 2 years old (as of the date of departure) is called a baby, your baby will not have to buy a ticket and sit in an adult's lap. A (01) adults are taking the same (01) baby.

When filling in at the airport, babies need to have a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

All children must be accompanied by father / mother or guardian aged 15 and up

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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