Vietjet starts selling tickets of Hochiminh – Phnom Penh (Cambodia) route

(Ho Chi Minh City, September 17, 2017) – Vietjet starts selling tickets of Ho Chi Minh City – Phnom Penh (Cambodia) route with tickets priced from only VND199,000 (excluding taxes and fees). The new route will be put into operations as of November 24, 2017, looking to meet the trading and traveling demands between two famous economic, financial hubs of Vietnam and Cambodia. 

SPECIAL ANNOUNCEMENT: VIETJET DOMESTIC FLIGHT SCHEDULE DUE TO TYPHOON DOKSURI

(Ho Chi Minh City, September 15th, 2017) – Vietjet announced to cancel four (04) more domestic flights today due to Typhoon Doksuri, including: VJ218/VJ219 to and from Vinh city in Nghe An province, and VJ245/VJ246 to and from Thanh Hoa province. Up to 13:00 (GMT+7) today, 28 Vietjet domestic flights to and from airports in central Vietnam have been cancelled due to Typhoon Doksuri. In addition, other flights were rescheduled.... View detail >>

Vinamilk, Vietjet, Mobile World continued to be ranked by Forbes among the top 50 listed companies

(Ho Chi Minh City, September 15, 2017) – Vinamilk, Vietjet, Mobile World continued to be ranked by Forbes Magazine among the Top 50 Vietnamese listed companies in 2017 at a Business Forum held in Ho Chi Minh city. 

Vietjet signs a cooperation agreement with Ho Chi Minh City Department of Tourism, receives “Best Low Cost Carrier” award at International Travel Expo Ho Chi Minh City 2017 (ITE HCMC)

(Ho Chi Minh City, September 8th, 2017) – At the 13th International Travel Expo Ho Chi Minh City (ITE HCMC) which is held from September 7th to September 9th, 2017 at Saigon Exhibition and Convention Center (SECC), Vietjet and Ho Chi Minh City Department of Tourism signs a cooperation agreement promoting tourism and aviation for the period 2017 - 2019, opening many cooperation and development opportunities bringing the two partners closer together, contributing to the international integration of Vietnamese tourism. At the event, Vietjet is honored the “Best Low Cost Carrier” by Department of Tourism of Ho Chi Minh City. 

Vietjet signs a cooperation agreement with Ho Chi Minh City Department of Tourism, receives “Best Low Cost Carrier” award at International Travel Expo Ho Chi Minh City 2017 (ITE HCMC)

(Ho Chi Minh City, September 8th, 2017) – At the 13th International Travel Expo Ho Chi Minh City (ITE HCMC) which is held from September 7th to September 9th, 2017 at Saigon Exhibition and Convention Center (SECC), Vietjet and Ho Chi Minh City Department of Tourism signs a cooperation agreement promoting tourism and aviation for the period 2017 - 2019, opening many cooperation and development opportunities bringing the two partners closer together, contributing to the international integration of Vietnamese tourism. At the event, Vietjet is honored the “Best Low Cost Carrier” by Department of Tourism of Ho Chi Minh City. 

Vietjet celebrates International Travel Expo Ho Chi Minh City 2017 (ITE HCMC), offers 700,000 tickets priced just from 0 dong

(Ho Chi Minh City, September 07, 2017) – Celebrating the 13th International Travel Expo Ho Chi Minh City (ITE HCMC) which will be held during September 7th – 9th, 2017 at Saigon Exhibition and Convention Center (SECC), Vietjet offers locals and tourists a series of interesting activities. 


Vietjet transports more than a quarter of million passengers, organises many meaningful activities on Vietnamese National Day

(Vietjet, HCMC, 5th September 2017) - On Vietnamese National Day this year, Vietjet performed approximately 1,501 flights, carried nearly 260,000 passengers. On this occasion, Vietjet also announced its new route HCMC – Jakarta (Indonesia), opened Hanoi – Yangon (Myanmar) route, and deployed other interesting programs which attracted the crowd and tourists. 

Ever dream of flying? Make it come true with Vietjet’s recruitment

(Ho Chi Minh City, August 31st, 2017): To keep pace with the rapid development and expansion of its domestic and international networks, Vietjet is currently seeking dynamic and customer-focused candidates to be qualified as the airline’s friendly and professional cabin crews. Interviews will be held on September 21st, 2017 at Vietjet Training Center, Level 9, CT Plaza, 60A Truong Son Street, Tan Binh District, HCMC.

Vietjet to commence Hanoi (Vietnam) – Yangon (Myanmar) route

(Vietjet, August 26, 2017) – Today in Yangon (Myanmar), Vietjet launched the opening ceremony for its newest international route connecting Hanoi (Vietnam) with Yangon (Myanmar). The ceremony was witnessed by Mr. Pham Binh Minh – Politburo Member, Deputy Prime Minister and Minister of Foreign Affairs of Vietnam and high-ranking dignitaries from Vietnam and Myanmar. The route is expected to meet an increasing demand for travel between the two countries and boost regional trading and integration. The ceremony was on the agenda of the official visit of General Secretary of the Communist Party of Vietnam Central Committee Nguyen Phu Trong to Myanmar. 


Vietjet sponsors air tickets for Google’s Youtube FanFest 2017 in Vietnam

(Ho Chi Minh City, August 25, 2017) – Vietjet proudly becomes the official air ticket sponsor for Google’s Youtube FanFest 2017 held in Ho Chi Minh City within August 24-26, 2017 with many exciting activities during the event. 


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Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET

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Children:

Passengers from 2 to under 12 years old (as of the date of departure) is called the child, the child seat must be purchased separately and adult fares. A (01) adults are taking the same (01) children.

When filling in at the airport, children need a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET

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Infant:

Passengers under 2 years old (as of the date of departure) is called a baby, your baby will not have to buy a ticket and sit in an adult's lap. A (01) adults are taking the same (01) baby.

When filling in at the airport, babies need to have a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

All children must be accompanied by father / mother or guardian aged 15 and up

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 24 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 24 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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