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How to make a booking via Website

Step 1: Log in to www.vietjetair.com. Select departure and arrival location, one way or two ways, departure and arrival date, number of passengers, children.

Step 2: Select time and price fares

Step 3: Full in your information and contact list

Step 4: Select add on services like: Checked baggage, seat selection, hot meals, travel insurance… and confirm

Step5: For payment, you can chose to pay the ticket through Visa Card, Master Card, domestic ATM card which register to online banking or pay the ticket through authorized booking agents.

Step6: Confirm your booking: The system will show all of your booking information and contacts, click on “Yes” with terms and conditions of transport.

Step7: Finish booking: According to your personal information and flight selection that are confirmed before, the system will process your booking. After that, flight route is verified, including your ticket information, ticket code and payment time.

The system will send ticket code through your register email (Email that customer used when booking the ticket) in 5 minutes from the time customer finish payment in the website. If customer do not received e-ticket through email, please contact 19001886 for further support.

The call centre will help the customer checking your booking information

Ticket has accepted payment will not be able to return, cancel and refund.

Any inquiries or feedback, please contact call centre at 19001886 or send through email at: 19001886@vietjetair.com
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Adults

Children

Infants

Booking Center

+84 1900 1886 or
+84 8 3551 6220

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Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET AIR

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Children:

Passengers from 2 to under 12 years old (as of the date of departure) is called the child, the child seat must be purchased separately and adult fares. A (01) adults are taking the same (01) children.

When filling in at the airport, children need a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET AIR

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Infant:

Passengers under 2 years old (as of the date of departure) is called a baby, your baby will not have to buy a ticket and sit in an adult's lap. A (01) adults are taking the same (01) baby.

When filling in at the airport, babies need to have a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

All children must be accompanied by father / mother or guardian aged 15 and up

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