How to make a booking via Website
Step 1: Log in to www.vietjetair.com. Select departure and arrival location, one way or two ways, departure and arrival date, number of passengers, children.
Step 2: Select time and price fares
Step 3: Full in your information and contact list
Step 4: Select add on services like: Checked baggage, seat selection, hot meals, travel insurance… and confirm
Step5: For payment, you can chose to pay the ticket through Visa Card, Master Card, domestic ATM card which register to online banking or pay the ticket through authorized booking agents.
Step6: Confirm your booking: The system will show all of your booking information and contacts, click on “Yes” with terms and conditions of transport.
Step7: Finish booking: According to your personal information and flight selection that are confirmed before, the system will process your booking. After that, flight route is verified, including your ticket information, ticket code and payment time.
The system will send ticket code through your register email (Email that customer used when booking the ticket) in 5 minutes from the time customer finish payment in the website. If customer do not received e-ticket through email, please contact 19001886 for further support.
The call centre will help the customer checking your booking information
Ticket has accepted payment will not be able to return, cancel and refund.
Any inquiries or feedback, please contact call centre at 19001886 or send through email at: firstname.lastname@example.org