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Fare Rules

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*** Promotion tickets will be applied with Promo fare

 
Modification type
 
Flexi fare
 
Eco fare
 
Promo fare
 
Name Change
Free of charge
Yes- Fee
applies
NOT
PERMITTED
 
Date change
Free of charge
Yes- Fee
applies
Yes- Fee
applies
Require
upgrade fare
 
Flight change
Free of charge
Yes- Fee
applies
Yes- Fee
applies
Require
upgrade fare
 
Route change
Free of charge
NOT
PERMITTED
NOT
PERMITTED
 
Refund
NOT
PERMITTED
NOT
PERMITTED
NOT
PERMITTED
 
Credit shell
Yes- Fee applies
NOT PERMITTED
NOT
PERMITTED
 
Must change
 
Before
 
(include name,
 
date, flight
 
and route change)
1 day after schedule depature date
2 days prior departure date
2 days prior departure date
 
Carry baggage
7kgs
7kgs
7kgs
 
Checked baggage
0 kgs
0 kgs
0 kgs
 
Seat selection
 
Exit row or Front
seat
Yes- Fee
applies
Yes- Fee
applies
Yes- Fee
applies
 
Normal seat
Free of charge
Yes- Fee
applies
Yes- Fee
applies

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Special Passenger

Adults

Children

Infants

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+84 1900 1886 or
+84 8 3551 6220

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Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET AIR

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Children:

Passengers from 2 to under 12 years old (as of the date of departure) is called the child, the child seat must be purchased separately and adult fares. A (01) adults are taking the same (01) children.

When filling in at the airport, children need a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET AIR

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Infant:

Passengers under 2 years old (as of the date of departure) is called a baby, your baby will not have to buy a ticket and sit in an adult's lap. A (01) adults are taking the same (01) baby.

When filling in at the airport, babies need to have a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

All children must be accompanied by father / mother or guardian aged 15 and up

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