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Booking Agents

  1. VietJet Booking Agent List
    1. Vietnam
      1. NORTHERN REGIONAL
      2. CENTRAL REGIONAL
      3. SOUTHERN REGIONAL
    2. Outside of Vietnam
      1. Thailand
        1. VietJet Booking Agents - Thailand
          QE TOUR
          Address: 561, Frist floor, Road 20 Mituna 11 Suthisarnvinitchai Houy Kwang, Houy Kwang Bangkok 103100
          Hotline: 02-2777 11102-2777 111
          Working hours: 08:30 – 17:30 (GMT+7) Mon – Fri
          08:30 – 14:30 Sat (GMT+7) Sun & Holidays
      2. Singapore
        1. Fascinating Holidays Pte Ltd (GSA)
          Address: 03 Pickering Street. #01-49 (Along South Bridge Road) Singapore 048660
          Hotline: + 65 6735 5511 , Fax : +65 6735 3511
          Email : enquiries@fascinating.travel
        2. Deks Air Travel & Tours Pte Ltd (PSA)
          Address: 300 Beach Road. #13-05 The Concourse Singapore 199555
          Hotline: +65 6338 8188 , Fax : +65 6338 7810
          Email : vj_rsvn@deksair.com.sg
      3. Korea
        1. DAEJOO AIR AGENCIES (GSA)
          Seoul Office: 10th Floor, Hansan Building, 115, Seosomun-ro, Seoul, Korea
          Busan Office: 206 Eunsan Bldg, 65 Haegwan-ro, Jung-gu, Busan, Korea
          Tel: +82-2-319-3403 (Seoul)
                 +82-51-714-4197 (Busan)
          Hot line: +82 2319 4560
          Fax: +82-2-775-3056 (Seoul)
                   +82-51-714-4229  (Busan)
        2. S.I.C
          Address: 9F DAEIL BLDG #43 INSA-DONG CHONGRO-GU, SEOUL, KOREA
          Tel: +82-2-3707-4300
          Fax: +82-2-779-6766
        3. MJ Air Travel
          Address: 215 YONGBIACHUNGA BLDG 3KIL 36 SAEMUNANRO CHONGRO-GU,SEOUL,KOREA
          Tel: +82-2-732-8100
          Fax: +82-2-732-1997
        4. Prime Global Aviation Co., Ltd
          Address: RM202, JINJOHOUSE BLDG #182-7 MAPODAERO MAPO-GU,SEOUL,KOREA
          Tel: 82-2-361-7900
          Fax: 82-2-361-7999
      4. Taiwan
        1. Far East International Travel Service Co, LTD (GSA In Taiwan)
          Address: 10th Floor, no176,Chang Chun Road, ZhongShan District,Taipei, Taiwan
          Tel: +886 2-25084264
          Fax: 886 25182387
          Hotline: 886 0800 66 1886
        2. Ezfly International Travel Agent Co. LTD
          Address: 2F-1, No. 51, Hengyang Rd, Zhongzheng Dist, Tapei City 100, Taiwan (ROC)
          Hotline: +886-77250800#2857
        3. VIETKIEW TRAVEL
          Address: No. 726,  Jhong Jheng Sec2, Rende Township. Tainan Country , Taiwan
          Tel: +886 225 06-279-5990
        4. FUTON TRAVEL SERVICE
          Address: 8F.-2, No.169-2, Sec. 2, Chang’an E. Rd., Zhongshan Dist., Taipei City 104, Taiwan (R.O.C.)
          Tel: +886-2-8773-3311
          Fax: +886-2-8773-2611
        5. ALL HAPPY TOUR
          Address: 8F, No.273 ROOSEVELT RD SEC3, Taipei,Taiwan
          Tel: +886 225 02-2363-8082
        6. GUANG HE TRAVEL
          Address: No58-3, Zhong Ming S  RD,. West Dist, Taichung City, Taiwan
          Tel: +886 225 04-2326-8838
        7. ASEAN
          Address: No109, Minzu Rd., Banqiao Dist., New Taipei City, Taiwan 
          Tel: +886 225 02-2952-9595
        8. MEKONG TOUR
          Address: 7th Floor, no40,Chang Chun Road, ZhongShan District,Taipei, Taiwan
          Tel: +886 225 818813
          Fax: +886 225 2812408
        9. CHUI PAI TRAVEL SERVICE CO., LTD
          Address: 7F-1, 87, Lin San 2nd Rd, Kaohsiung,Taiwan (R.O.C.)
          Tel: +886-7-3366737
           
      5. Myanmar
        1. AVIAREPS Myanmar (GSA tại Myanmar)
          Address: Unit #01-06, 1st Floor, Yuzana Business Tower,
          No 25, Dhama Zay Di Road, Myaynigone,Yangon, Myanmar
          Tel: (+95-1) 53 94 84
          Fax: (+95-1) 53 94 84
          Hotline: +95 (9) 789 323 828
          Email : VJsalesRGN@aviareps.com
           
      6. Malaysia
        1. RELIANCE SHIPPING AND TRAVEL SDN. BHD
          Address: Unit E-5-4, Level 5, Block E, Southgate Commercial Centre
          No 2, Jalan Dua, Off Jalan Chan Show Lin, 55200, Kuala Lumpur
          Operating Hour: 09h00-18h00
          Fax: +603-2730 9962
          Hotline: + 603-2730 9887
          Email: vietjet@kul.reliancetravel.com
      7. Russia
      8. Laos
      9. India
    3. GLOBAL DISTRIBUTION SYSTEM
      1. Hahn Air
        1. Hahn air: Allow to search and make bookings with VJ and numerous Airlines in different nations. Participents : Agents; Travel Agencies or the third party.
      2. Amadeus
        1. Amadeus: The particular booking channel, permit participents to do searches and bookings with VJ and numerous Airlines in different nations. Participents : Agents; Travel Agencies or the third party.
    4. Corporate Accounts (CA)
    5. + The introduction of the CA program
      + Log in : Đối với những công ty đã đăng ký tham gia chương trình.
      + Register : Đối với những công ty muốn tham gia chương trình
    6. API Connection
    7. + API/XML: Using for Agents, partners or the third party wish to intergrate with their applications for making reservations (Click here)
      + Travel Fusion : Travelfusion is VietJet’s API Agent, make bookings as types of B2C or B2B (click here)

      TRAVELFUSION/ VIETJET API

      VietJetAir Direct Connect Airline API

      Inline image 2

       

      The Direct Connect VietJet API is a sales channel that has been designed specifically for agents and 3rd parties that wish to sell the VietJet flights/rail on their own sites/applications. The channel provides access to all content & best fares. On the technology side we have partnered with Travelfusion - the leader in Direct Connect content aggregation solutions - which power the XML API and provide all technical and booking support. To join the program, you just need to Register and your application will be evaluated and you will be informed if successful. All successful applications are then passed on to Travelfusion who will contact you and commence the integration, QA, and go live. 

      How does it work?

      See below for a chart explaining the process flow:


      Terms and Conditions:

      Use of the VietJetAir Direct Connect XML API is subject to a 2€ fee per booking made, a standard annual license fee for maintenance and support, and also requires a full understanding and approval of the specified legal terms and conditions. For more information about these specifications or to enter into an agreement to use the Direct Connect XML API, please contact : sales@travelfusion.com

      Documentation:

      For technical requirements and specifications, please click here for more information and detailed development documents.

      Support/Feedback:

      To address any issues, concerns or questions, please contact the XML API support team by emailing: apisupport@travelfusion.com. A member of the team will be back in touch with you as soon as possible to offer any support you may need.

      About Travelfusion
      For more details about Travelfusion, please visit: travelfusion.com
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Adults

Children

Infants

Booking Center

+84 1900 1886 or
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Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET AIR

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Children:

Passengers from 2 to under 12 years old (as of the date of departure) is called the child, the child seat must be purchased separately and adult fares. A (01) adults are taking the same (01) children.

When filling in at the airport, children need a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

Passengers from 12 to 14 years are considered adults and can travel alone, if you travel alone, apart from the necessary paperwork to travel as required, shall contain a guarantee of legal representative indemnity for VIETJET AIR

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Infant:

Passengers under 2 years old (as of the date of departure) is called a baby, your baby will not have to buy a ticket and sit in an adult's lap. A (01) adults are taking the same (01) baby.

When filling in at the airport, babies need to have a birth certificate or passport (for international travel). VIETJET may refuse transportation to the lack of documentation on the case.

All children must be accompanied by father / mother or guardian aged 15 and up

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1. Wheelchair service:
a. Wheelchair service is a service offered to disabled or medical passengers with reduced mobility, including:
- Passengers requiring wheelchair for ramp (WCHR) are passengers who can ascend/ descend steps and make own way to/from cabin seat, but requiring assistance for distance to/from aircraft across ramp
- Passengers requiring wheelchair for step (WCHS) are passengers who can not ascend/ descend steps, but are able to make own way to/from cabin seat, requiring assistance for distance to/from aircraft across ramp and up/down steps
- Passengers requiring wheelchair for cabin (WCHC) are passengers who completely immobile, requiring assistance to/from aircraft, up/down steps and to/from cabin seat

b. Conditions of acceptance:
- Requests must be made at least 48 hours before departure time via VietJet Ticketing office or Call center.
- Passenger’s health are well enough to make the flight. In case of illness, passengers must complete medical clearance to ensure healthy enough to make the flight (as Passengers required for medical clearance before departure).
- The maximum number of passengers requiring wheelchair on each flight is limited depend on individual service.
- Passengers requiring wheelchair for step(WCHS): be accepted when travel with accompanied passenger, who is from 18 years of age or older, healthy enough to assist WCHS passengers up/down steps and on board; each accompanied passenger is accepted to travel with only 01 WCHS.
- Passengers requiring wheelchair for cabin (WCHC): We do not provide wheelchair equipment on board; If passengers agree with the condition: we accept for carriage as WCHS.

2. Service for Blind passengers (BLND):
a. Service for Blind passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied BLND passenger: We accept for carriage of accompanied blind passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist BLND passengers; Each accompanied passenger is accepted to travel with 02 BLND.
- For unaccompanied BLND passenger: 
• Requests must be made at least 48 hours before departure time via VietJet Ticketing office or Call center.
• BLND passengers who are able to self-service in all itinerary is accepted carriage.
• BLND passengers must have assistance from relatives at departure and arrival terminal.

3. Service for Deaf passengers (DEAF):
a. Service for deaf passengers is a service offered to passengers, who lost the ability to sense the visual partly or completely, and need special supports.

b. Conditions of acceptance:
- For accompanied DEAF passengers: We accept for carriage of accompanied deaf passenger as normal passenger; accompanied passenger is required from 18 years of age or older, healthy enough to assist DEAF passengers.
- For unaccompanied DEAF passengers: 
• Requests must be made at least 48 hours before departure time via VietJet Ticketing office or Call center.
• DEAF passengers who are able to self-service in all itinerary is accepted carriage

4. Extra seat service (EXST):
a. Extra seat service is a service offered to passengers, who are oversized, require 2 adjacent seats on board in the same flight; or the service offered to passengers requiring 2 adjacent seats for more convenient.

b. Conditions of acceptance:
- Please contact with our ticketing offices, agents, Call center for EXST requirement.
- Application fare as passenger book 1 more ticket at the time of booking service.

5. Pregnant women (PREG):
Pregnant women are required to inform us at the check-in counter and satisfied conditions below:
a. Pregnant women are required to sign the waiver of responsibility form.

b. Pregnant women over 27 weeks – 32 weeks:
- Passengers present maternity certificate form satisfy conditions following:
• The certificate is confirmed by maternity doctor.
• The certificate must not be more than 7 days old from the date of travel
• Health diagnosis of pregnant and fetus are good enough to make the flight. In case Health diagnosis of pregnant and fetus are not good enough to take the flight, are required to complete medical clearance (as Passengers required for medical clearance before departure)

c. Pregnant women over 32 weeks: We refuse carriage.

d. Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal: are required to complete medical clearance (as Passengers required for medical clearance before departure)

6. Passengers required for medical clearance before departure:
a. Passengers required for medical clearance before departure is a passenger who has at least one of the criteria below: 
- Passengers who are unable to care for themselves during the flight due to mental problems
- The injured passengers, illness or health condition can cause seriously impact to the other passengers on the flight.
- Pregnant passengers, include: Pregnant with twin or more children; or being pregnant by artificial insemination; or fetal evolution is abnormal.
- Infants with unusual health status or prematurely born children
- Passengers who might have their medical condition aggravated during the flight: lung diseases, ear or nose diseases, newly broken bone, newly surgery, newly being pregnant by artificial insemination, serious allergy, etc.
- Passengers with contagious disease: chicken pox, pulmonary tuberculosis, measles, parotitis, etc

b. Conditions of acceptance: 
- Conditions of accompanied passengers:
Being able to move and care for himself during the flight, accept carriage without accompanied passengers
Being unable to move and care for himself/herself during the flight: accept carriage when travel with accompanied passengers, who is from 18 years of age or older, healthy enough to assist passengers; each accompanied passenger is accepted to travel with only 01 passenger required for medical clearance before departure.
- Condition of health examination: passengers are required to complete health certificate with condition following:
• Health certificate from medical centers following:
 In Vietnam: General and specialized hospitals at central, provincial, city, district or equivalents; private and international hospitals; international general clinic.
 In other countries: Medical central with legal status licensed by authorized authority to operate in local countries.
• Health certificate according to our form Health certificate
• The date of diagnosis must not be more than 7 days from the date of travel
• Refusing carriage:
 Prognosis will get worse for the anticipated trip and/or 
 Passengers’ medical might offensive to other passengers.
• Pregnant women are required to sign the waiver of responsibility form.

7. Infants; Children; unaccompanied minors; young passengers traveling alone:
a. Infants (INF): 
- Infants are passengers who aged under 02 years on the date of departure.
- Conditions of acceptance:
• Infants with usual health status. In case of Infants with unusual health status or prematurely born children are require for medical clearance (as Passengers required for medical clearance before departure)
• We refuse carriage INF under 14.
• INF are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special assistance as WCH; BLND; DEAF; Passengers required for medical clearance before departure.
• Each adult traveling with 01 INF and INF sists on an adult’s lap.
• The maximum number of INF on each flight depend on individual aircraft.

b. Children (CHD):
- Children are passengers who aged from 02 years to under 12 years on the date of departure.
- Conditions of acceptance: 
• CHD are required traveling with accompanies, who is from 18 years of age or older, is not passenger requiring special.
• An adult travel with maximum: 1 INF and 1 CHD under 6 years old; or 02 CHD under 6 years old; CHD from 6 or older: no limitation.

c. Unaccompanied minors (UM):
- Unaccompanied minors, who aged from 02 years to under 12 years on the date of departure, traveling alone.
- We do not provide UM service.

d. Young passengers traveling alone (YPTA):
- YPTA are passengers, who aged from 12 years to under 14 years on the date of departure, traveling alone.
- Conditions of acceptance:
• Accept carriage YPTA only on domestic flights.
• Requests must be made at least 48 hours before departure time via VietJet Ticketing offices and Call center.
• YPTA are accepted carriage provide Parents/ Guardian complete the Registration for young passenger travel alone form and sign the waiver of responsibility form.
• YPTA are required to have someone to take/ pick up at departure and arrival terminal

8. Baby bassinet on board service; Stretcher service; Oxygen service: We do not provide these services.

9. Elderly passengers:
- Elderly passengers who are 60 years old or older.
- In case of elderly passengers require special assistance, apply correspondence conditions of acceptance.

Contributed – to – Revolution passengers, disabled passengers, elderly passengers, pregnant women and passengers travel with infant are served with priority at Vietjet ticketing offices, airport and onboard.

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